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Mass transit payment system craziness in KL

Upon arriving in Kuala Lumpur nearly two weeks ago, I quickly found myself needing to take a trip on the Light Rail Transit. Not wanting to queue up for a ticket every time I rode it, I made a cursory inquiry about more convenient forms of payment and was told I could buy a monthly pass for February but until then my best bet would be a stored value card so I bought one.

A couple of days later I needed to use the other LRT line but my card wouldn't let me in so I saw the attendant for help and was informed that I needed a different card for this line, even though both lines are operated by the same company! It was therefore no shock to me when I discovered that the monorail, which is run by a different company (rather like BART in SF), required yet another stored value card.

Yesterday one of my LRT cards ran out of money so I looked at the RapidKL website to figure out the best option going forward, since I was getting annoyed at having to use three different payment cards. It turns out that they do have two options for a unified payment system. The first one is the unlimited monthly pass. Well, they actually offer different levels of monthly pass: RM100 for both LRTs or RM150 for both LRTs and the monorail. I bought the latter for February.

The other payment system is pay-as-you-go not unlimited use but it requires only an RM10 deposit and can be topped up as needed. It also works on not just the LRT an monorail but a bunch of other random things like theme parks and such. For people who don't make heavy use of public transit (like me in March, when I'll be doing a fair bit of travelling outside KL) this system is the best choice.

Comments (6)

Jan 31, 2010
Jame-Ane Ervin said...
I am glad we aren't the only cuckoos who have tons of payment systems. Translink, is still in beta after 10 years!!!! And doesn't allow you to pay for BART parking.
Feb 05, 2010
renatawingson said...
Wonder why they can't just create one form of payment across the board, especially after a city grows to a certain point. Do you suppose the transit company has a mass experiment/scientific observation to watch tourists crack under pressure.
Feb 05, 2010
Antonio D'souza said...
I think that Touch'n'Go *is* that payment system. And it works really well too. It's just that for some bizarre reason they still continue to sell the stored-value cards as well!
Feb 05, 2010
renatawingson said...
I have noticed that people tend to be resist to change even if it is beneficial-it can be daunting and "new". So instead of having to learn something "new", they will do what they know. That might be one of the reasons they have both systems.
Feb 05, 2010
Antonio D'souza said...
Yeah, that's an explanation that a random person I accosted in the LRT station proffered as well.
Feb 10, 2010
Alex Stewart said...
Pfft... it's still pathetic that the TTC doesn't have a top-up swiping card. Now they switch to paper tickets every time they want to rejig the fares.

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